Privacy policy

1. Introduction

Welcome to Raremood. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data we collect

2.1 Personal information

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity data: first name, last name, username or similar identifier
• Contact data: email address, telephone numbers, billing address, delivery address
• Financial data: payment card details
• Transaction data: details about payments to and from you and other details of products and services you have purchased from us
• Technical data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
• Usage data: information about how you use our website, products and services

2.2 How we collect your data

We use different methods to collect data from and about you including through:

• Direct interactions: you may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise
• Automated technologies or interactions: as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns
• Third parties or publicly available sources: we may receive personal data about you from various third parties and public sources

3. How we use your data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer
• To process and deliver your order including managing payments, fees and charges, and collecting money owed to us
• To manage our relationship with you including notifying you about changes to our terms or privacy policy
• To enable you to complete a survey or provide feedback
• To administer and protect our business and this website including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

4. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

8. Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to this policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this privacy policy.

10. Contact us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Address: Piazza Mondadori 3, Milan